step into the warmth
Welcome to Idlewild
Infrared Sauna
Pre-infrared sauna rituals
Drink water before arriving
Eat lightly (avoid heavy meals 1–2 hours prior)
No alcohol before
your session
If you have any pre-existing medical conditions, be sure to check with your GP first.
If possible, shower before - or avoid perfumes and oils.
2 towels (one to sit on, one to dry off)
Water bottle
Wear comfortable, breathable clothing - cotton vs synthetic.
Something to read or listen too
You may adjust the LED colour therapy lighting using the remote
Listen to your body, sessions can be ended early if needed
Take the time to read a book, listen to music, or meditate.
The sauna will turn off when your time is complete.
Rehydrate well
Allow time to cool down naturally
You may feel deeply relaxed or lightly fatigued — this is normal
Avoid strenuous activity immediately after
Listen to your body and step out if you feel dizzy, light-headed, or uncomfortable
Avoid sauna use if you are unwell or have a fever
If you have a medical condition or are taking medication, please seek medical advice before use
Not recommended during pregnancy
If you are new to using a sauna and you find the heat uncomfortable, it is better to start at a lower temperature and then work your way up to a higher temperature slowly.
When first starting out, set the heat between 38°-49° Celsius and sit for only 15-20 minutes. Build up to a point where you can consistently sit for 30-45 minutes at a temperature of 63° Celcius and higher.
We offer a selection of snacks, coconut water, and bottled water to keep you refreshed before or after your session. Ask me about it when you're in for your sauna session!
Cancellation Policy
Privacy + Confidentiality
What I collect: To tailor your treatment and ensure safe practice, I may collect your name, contact details, relevant health history, and session preferences. This information helps me offer intentional, responsive care.
How it’s stored: Your records are stored securely and accessed only by me, Shae, your practitioner. Digital files (if used) are password-protected; handwritten notes are kept in a locked space. I retain only what’s necessary and never share your information with third parties unless legally required.
Confidentiality & Respect: Everything shared, verbally or in writing, is held with discretion and care. Notes are minimal and therapeutic only. You’re welcome to access, update, or request deletion of your records at any time.
Online bookings If you book online, your data may be processed through a secure third-party platform. These providers have their own privacy policies, which you can view when booking.
Therapeutic boundaries: All treatments at Idlewild are strictly professional and therapeutic. Any behaviour that compromises safety or respect will result in immediate termination of the session.
By engaging with Idlewild, you consent to this respectful handling of your information. If you have questions or concerns, I’m always happy to talk.
In order to ensure the provision of high-quality care within a reasonable timeframe, I have implemented an appointment and cancellation policy.
As appointments are in high demand, cancelling your appointment in advance allows me to offer the time slot to another individual seeking timely care. This policy helps us optimise our appointment availability for all clients.
During the appointment booking process, a valid card is securely captured. No payment is taken up front. Your card will only be charged in accordance with my cancellation and no-show policy.
This helps me honour the time and energy I reserve for each session, and ensures the space is held with integrity for all clients.
I understand that circumstances may arise requiring you to cancel or reschedule your appointment. To avoid any inconvenience, please notify me at least 24 hours prior to your scheduled appointment.
In such cases, your fee will be applied towards a future appointment.
However, if you provide less than 24 hours' notice, or are a no-show, then 100% of the fee will be retained as a cancellation fee.
Please note that if you arrive more than 10 minutes late for your appointment, it will be considered a no-show and the cancellation fee will be applied.
I am more than happy to address any inquiries or concerns you may have regarding our cancellation policy.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be required to pay for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
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*massages are non-sexual and anyone being innapropriate will be told to leave and police will be notified.
